Billing & plans
Changing or canceling your plan
Manage your subscription from Settings → Billing. Canceling keeps paid features until the end of the period you've paid for.
Settings → Billing opens the Stripe customer portal, where you can change plan, update your card, or cancel. Trustiv never sees or stores your card details — Stripe handles payment entirely.
Canceling doesn't take effect immediately. Your household keeps its paid features until the end of the billing period you've already paid for, and then returns to the free plan.
If a payment fails, the subscription moves to a past-due state and paid features fall back to the free plan's limits. Updating your card in the portal restores them.
Your data is never deleted because of a plan change. Downgrading limits what you can do, not what you keep — your inventory, receipts, and history all stay.
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