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Browse common topics or reach out to our team directly.

Setting up your household

Trustiv's recommendations come from what it knows about your home. Here's the order that gets you useful answers fastest.

Changing or canceling your plan

Manage your subscription from Settings → Billing. Canceling keeps paid features until the end of the period you've paid for.

Exporting your data

Download everything your household has stored as a JSON file, from Settings. Two things are deliberately excluded.

Reporting a bug

Use the Feedback button inside the app. It records the page you were on. Nothing is emailed to you.