Help Center

Trustiv's recommendations come from what it knows about your home. Here's the order that gets you useful answers fastest.

Invites are shareable links with a role attached. Roles control what someone can change — never what they can see.

Ask before you buy. The advisor answers using your real household data, and tells you what it based the answer on.

Upload a receipt photo and Trustiv reads the line items. You review before anything is saved.

Trustiv Commerce compares your list across retailers and tells you whether splitting it actually saves money.

Add your recurring bills to see the real monthly total, catch renewals early, and find cheaper equivalents.

Free covers the core product with 20 AI questions a month. Premium is $9/mo and Family is $16/mo.

Manage your subscription from Settings → Billing. Canceling keeps paid features until the end of the period you've paid for.

Download everything your household has stored as a JSON file, from Settings. Two things are deliberately excluded.

Two separate actions with different consequences. Both are immediate and neither can be undone.

You can stop your household data being sent to the AI at any time. It applies to your account only.

Four real causes, in the order worth checking.

Use the Feedback button inside the app. It records the page you were on. Nothing is emailed to you.

Magic links, passwords, and two-factor — what to check for each.