Turning off AI processing

Settings → Privacy has a toggle for AI processing. When it's off, the advisor, receipt reading, Visual descriptions, and Fit brand suggestions won't respond for you. Everything else in Trustiv keeps working normally.

The setting applies to your own account, not to the rest of your household. Another member can leave AI on for themselves.

While it's on, the relevant parts of your household data — the question you ask, plus whatever inventory, receipts, or preferences are needed to answer it — are sent to Anthropic's Claude API to generate a response.

Trustiv does not use your household data to train AI models.